At LABOR.A®: Introducing the HAIPro Lab

24 September 2026

Under the theme “HUMAN,” this year’s LABOR.A® explored how a fair, inclusive, and human-centered world of work can be shaped for the future. Organized by the Hans Böckler Foundation, the hybrid conference brought together participants from academia and practice.

Our doctoral researchers Samuel Kühnel and Immanuel Klein attended the conference and presented the approach developed by the Human-centered AI and Process Management Lab (HAIPro Lab).

In their contribution, “Human-Centered, AI-Assisted Process Modeling: Making Work Knowledge Visible,” they demonstrated how employees can describe and jointly reflect on their day-to-day work in everyday language, while artificial intelligence structures the discussion and translates it into standardized BPMN process models. In this way, existing work and process knowledge can be made visible and accessible for collaborative use.

The event provided an excellent opportunity to present our research on human-centered AI and collaborative process design to a diverse audience from academia and practice, gain new perspectives on the future of work, and exchange ideas with experts from a range of disciplines.

Picture: Gerngross + Glowinski

Aktuelles

Samuel Kühnel and Prof. Dr. Peters at the PhD-Seminar "Research Methods in Information Systems" of the Munich Universities

From October 5 to 7, 2026, our research assistant and PhD student Samuel Kühnel participated in the PhD seminar "Research Methods in Information Systems." The seminar is a joint initiative of the Munich universities and their Information Systems chairs and is open to all PhD students in Information Systems from Munich's universities. It is organized by Prof. Hess from LMU Munich and was held this year at LMU Munich.

Presentation and Discussion of Our Research on AI and Human-Centered Design at the Airbus AI Days

As part of this year’s Airbus AI Days at Lake Constance, Prof. Dr. Christoph Peters gave a presentation entitled “Designing and Managing Future-Ready Processes through AI and Human-Centered Design.” He attended as a member of the FI CODE team.

Presenting and Discussing Our HAIPro Lab Research at the AI Meets Security (AIMS) Retreat at the George C. Marshall European Center for Security Studies

Our research assistants and PhD students Samuel Kühnel and Immanuel Klein participated in this year’s Artificial Intelligence Meets Security (AIMS) Annual Retreat at the George C. Marshall European Center for Security Studies.

Article by Prof. Peters in the journal Information Systems Frontiers with suggestions for future research on explainable AI

Advancements in artificial intelligence (AI), particularly in generative AI and agentic AI, have intensified challenges related to transparency and explainability. While explainable AI (XAI) research has evolved to facilitate human interaction with such complex, black-box systems, research and practice lack clarity on the causal chain linking explanations, user perceptions, and real-world outcomes, a relationship that remains conceptually fragmented. To address this gap, we conducted a systematic literature review of 107 experimental user studies on XAI. We developed a conceptual framework guided by the stimulus-organism-response-consequences (S-O-R-C) model to systematize current human-XAI research and examine how users respond to explanations. Our study contributes to the literature by clarifying how explanations shape user interactions and downstream effects in real-world settings. We propose five research directions to help navigate the challenges of emerging AI systems (e.g., LLMs, AI agents) and evolving human-AI delegation.

Inaugural lecture by Prof. Dr. Christoph Peters on June 9

On Tuesday, June 9, Prof. Dr. Christoph Peters held his inaugural lecture at the university’s Casino. Following a very appreciative welcome address by the Dean of the Faculty of Business Administration, Prof. Dr. Julia Thaler, Prof. Peters gave insights into his academic work, key research areas, and future perspectives and points of connection of the professorship in his lecture titled “Designing Human-Centered Processes and Services Using Artificial Intelligence.”

Successful participation in this year’s Tag der Bundeswehr

The Chair of Information Systems, especially Digital Process Management was represented at this year’s Tag der Bundeswehr. Alongside the many other activities on campus, we used the opportunity to present current research and transfer activities to a broad audience at the booth of the Competence Center for Digital Administration and Transformation (DIVE+).

First Workshop on “Entrepreneurial Processes and Innovative Services for Research and Teaching (EPIC R&T)”

From 27 to 28 May 2026, the first workshop on “Entrepreneurial Processes and Innovative Services for Research and Teaching (EPIC R&T)” took place at Benediktbeuern Monastery. The workshop was led by the Chair of Information Systems, in particular Digital Process Management.