The COVID-19 pandemic created unprecedented questions fortouch-based public displays regarding hygiene, risks, and generalawareness. We study how people perceive and consider hygiene on shared touchscreens, and how touchscreens could be improvedthrough hygiene-related functions. First, we report the results froman online survey (n = 286). Second, we present a hygiene conceptfor touchscreens that visualizes prior touches and provides information about the cleaning of the display and number of prior users.Third, we report the feedback for our hygiene concept from 77participants. We find that there is demand for improved awarenessof public displays’ hygiene status, especially among those withstronger concerns about COVID-19. A particularly desired detail iswhen the display has been cleaned. For visualizing prior touches,fingerprints worked best. We present further considerations for designing for hygiene on public displays.
Paper
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Ville Mäkelä, Jonas Winter, Jasmin Schwab, Michael Koch und Florian Alt. Pandemic Displays: Considering Hygiene on Public Touchscreens in the Post-Pandemic Era. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. CHI ‘22. Association for Computing Machinery, New York, NY, USA. [Download Bibtex] |
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