General Information about the Course:

The Master's module Business Process Management I (module number 2454) is recommended for the third trimester of the Master's program, is always offered in the fall trimester, and is worth 5 ECTS credits. The module can be taken as an elective in the Master of Science in Business Informatics program and is a mandatory course in the Master of Science in Business and Organizational Sciences program.

Content:

The module covers the fundamentals of process management, including essential terminology, the phase model of process management (definition, process recording and analysis, process design and implementation, process controlling and evaluation), and concrete practical examples.

Assessment:

Written exam lasting 60 minutes.