@inproceedings{duerr2017olderadults,
 abstract = {Although mobile devices are becoming more ubiquitous,older adults have trouble catching up with the dynamics oftechnological innovation in smartphones. Most custom solutionsfor them rely on a proprietary UI with an extenuatednumber of interaction possibilities. While these solutions dohelp with basic tasks such as calling the right person, manyof the benefits of having a smartphone are clearly dislodged.We introduce and evaluate a prototype, HelpMe, forolder adult users who want to use more demanding Appswithout external assistance. Through a prestudy we uncovereda set of behaviors that imply that the user needs assistance.By detecting these behaviors or by manual request,HelpMe overlays information that explain to the user whatcan be done on the current screen and what the different UIsymbols resemble. We evaluated HelpMe in a subsequentstudy where we collected feedback and measured the workload.Our findings show that older adult users would benefitfrom HelpMe, and that it reduces the perceived workload.},
 address = {New York, NY, USA},
 author = {Duerr, Oliver and Khamis, Mohamed and Buschek, Daniel and Alt, Florian},
 booktitle = {Proceedings of the CHI 2017 Workshop on Designing Mobile Interactions for the Ageing Populations},
 location = {Denver, CO, USA},
 note = {duerr2017olderadults},
 timestamp = {2017.05.01},
 title = {HelpMe: Assisting Older Adults in Performing Tasks on Mobile Devices},
 url = {https://www.unibw.de/usable-security-and-privacy/publikationen/pdf/duerr2017olderadults.pdf},
 year = {2017}
}