Prof. Peters on the “Behörden Spiegel” Podcast – Connecting Top Technologies and Human-Centered Design

14 October 2025

Prof. Peters on the “Behörden Spiegel” Podcast – Connecting Top Technologies and Human-Centered Design 

In episode 293 of the "Public Sector Insider" podcast by Behörden Spiegel, Prof. Dr. Christoph Peters from the Universität der Bundeswehr München joins as a guest. In this episode, he discusses the challenges and importance of integrating technologies such as AI, automation, and digitalization with a human-centered approach in public and organizational processes.

 

Topics of the Podcast Episode 

  • How can technological innovation and efficiency be combined with user-friendly processes?
  • What role does artificial intelligence play – including in military or security-related contexts?
  • Strategies and design principles for cross-organizational process integration
  • Practical examples and key requirements, particularly for administrations, authorities, and public institutions

 

Prof. Peters explains how “top technologies” and human-centered design must be viewed as complementary in order to achieve both efficiency gains and acceptance among stakeholders.

 

Further Information & Links 

Aktuelles

Prof. Peters Successfully Represented at WI 2025

Prof. Dr. Christoph Peters represented the Universität der Bundeswehr München in various ways at the 20th International Conference on Wirtschaftsinformatik (WI 2025) in Münster.

Immanuel Klein and Prof. Dr. Peters at the PhD-Seminar “Research Methods in Information Systems” of the Munich Universities

From October 6 to 8, 2025, our research assistant and PhD student Immanuel Klein participated in the PhD seminar “Research Methods in Information Systems.” The seminar is a joint initiative of all Munich universities and their Information Systems chairs and is open to all PhD students in Information Systems from Munich’s universities. It is organized by Prof. Hess from LMU Munich and was held this year at the Technical University of Munich in Garching.

Immanuel Klein new to the team

As of August 1, 2025, Immanuel Klein is part of the team at the Professorship for Information Systems, esp. Digital Process Management. He completed both his Bachelor’s and Master’s degrees in Management and Technology at the Technical University of Munich. At the professorship, he will be working as a research assistant and will also take on the role of operational director of the HAIPro Lab.

Publication in Journal Electronic Markets

Together with his co-authors, Prof. Dr. Christoph Peters has published an article in the Journal of Service Management Research.

Prof. Dr. Christoph Peters is one of the “Top 40 under 40” business administration researchers

Every two years, the magazine “WirtschaftsWoche” publishes a ranking of the most published business administration researchers in German-speaking countries.

Publikation im Journal of Service Management Research

Together with his co-authors, Prof. Dr. Christoph Peters has published an article in the Journal of Service Management Research.